Great post! In case it hasn’t been pointed out though, AdWords headlines are limited to 25 characters, so your example rewrites wouldn’t fit. This is a really great exercise to do with a character counting tool – fitting everything into so few characters is a real challenge, especially when you sometimes have to include specific keywords that are super long. An added level of complexity are the two 35 character long description lines. If the first line ends in a “.” or “?”, it can be added to the end of the title after a dash (provided the ad isn’t on the sidebar where horizontal space is limited). The second line on the other hand can be dropped entirely on mobile, so anything crucial has to be headline or description 1. A real copy puzzle!
The proxy for content marketing in the following charts is "Attract", since content marketing is the top-of-the-funnel activity that attracts people to your business. "Convert" and "Close" refer to middle-of-the-funnel and bottom-of-the-funnel marketing activities, like email marketing, nurturing, sales enablement, marketing ops, conversion rate optimization, etc.
Hi Neville, I’ve been poking around on your website for the last hour or so… great stuff, and I’ve been doing this (writing copy) for nigh on 25 years. I’d like to republish one of your articles in my weekly copywriting e-letter, the Copywriter’s Roundtable (link above, along with my email). I’ll look around for your contact info, but in case I don’t find it… how can we get in touch?
Your specific needs might vary -- for instance, perhaps you need subject matter expertise in your writers, or coding experience from your long-form content creators. Or perhaps your titles differ, and your "content creators" are actually "content strategists", or your "social media manager" is really a "specialist." Make edits as you see fit, but these frameworks should be helpful in getting you started if this is your first time hiring for any of these positions.
Copywriting is persuasive writing, also known as sales in print, or what I like to call closing in print. Every single day, copywriters prove that written words can influence people to take a particular action, such as buying a product or service after reading the copy. The written content – the ‘copy’ – is persuasive and meant to compel the reader to take action.
The emotional responses you can try to provoke will depend on what you’re offering and the desired effect you want this emotional reaction to have on your prospects. Negative emotions, such as anger, disgust, and fear can provoke an incredibly powerful response in the reader, but it can be a challenge to balance this reaction with the rest of your messaging—you don’t want the negative emotional reaction to carry over into perceptions of your products or brand.
Step 2: Understand their buyer’s journey. A buying journey maps a buyer’s decision-making process during a purchase and will help you determine what content you need. Different kinds of content appeal to different buyers in different stages of their journey. By mapping your buying stages, you’ll better understand the process buyers go through when considering your product or service. As a result, you’ll be able to develop a content strategy that speaks directly to buyers,  no matter what stage they’re in.
I got my first writing gigs by responding to a craigslist ad for a blog post writer. The pay was horrible, like $5 per post, but they only took about 15 minutes to write so that is $20/hour which according to one of Neville’s posts that is about average pay for a freelance copywriter. Good experience in that it showed me what companies were looking for in word counts, topics, SEO. It also forced me to work quickly.
Thanks for this write-up Nev. I know it is old but I just started getting my hands dirty copywriting. I have read your book on copywriting (this book will teach you to write better..) and I have read all the boron letters too. I have done some little (copy) writing (mostly sales page without any intent of them being a great copy, just a necessity I had to go through). I must thank you for all these resources. My writing has gone up by over 1000% doing all the stuff here. I figured out I need to communicate clearly and use conversational style and that is just what your writing style is and what you advocate for (Imagine! this was easy for me to write. Damn!. Normally I will struggle to have my thoughts gathered together for this kind of writing). I am still practising, I have to thank you again. As for the tripple skills threat, I am a web developer (I have an engineering degree (masters), which makes this even a more sweet spot for me). I am able to apply writing clear copies to write clear code (least effort, no convolutions or complicated ideas if not needed). Damn, I enjoyed writing this piece. Feels like I finally get my word(s) across. Thank you and please recommend me how else I can improve.

It’s that, for most of us, the idea of selling something is already unnerving. Who wants to come across as a slimy salesperson? Plus, with writing, there’s a delay between copy being created and the other person reading it. You’re vulnerable without the luxury of self-correcting based on that person’s body language. You have to release your words into the ether and hope that someone receives it and acts upon it.
With a marketing team size of around 18, your content marketing team will be staffed with all the same roles -- bloggers, long-form content creators, SEO specialists, designers -- just multiplied. Aim to have three bloggers on staff, and two employees for each of the other roles. It's wise to have one of those bloggers have expertise in editing, too, so there's someone dedicated to maintaining content quality as output increases.

After all, if you don’t really understand the product and why it’s so good, what makes you think you can write compelling copy for others to read? In advertising, they stress that you need to sell benefits, not features. Features are what the product has, but benefits are what the product will do for you. In other words, sell the sizzle, not the steak.
Load that baby up into your “Canned Responses” and send it out whenever you need.  Oh, and those blue [purchase] links are just links to PayPal buttons. Don’t get distracted with being over-fancy with shopping carts and merchant accounts and all that jazz. Wait until you’re a baller copywriter bringing in hundreds of thousands of dollars before fiddling with that.
Reorganize: This isn’t just an efficient way to pump out new content—it’s also a smart way to reach members of your audience who like to consume content in different ways. Some people you’re marketing to may like ebooks, while others prefer infographics, and still others learn best from slide decks. Slicing and dicing allows you to reach more people with less effort.

When the marketing team starts to grow, who leads content marketing gets more interesting. With a team of three marketers, you can approach content marketing a couple ways. Either one person can own content marketing activities, while the other two own activities that align more with the middle- and bottom-of the funnel. Or, two people can own content marketing activities, while the third owns the rest.


Problem: I need to create brand preference. Engaging content marketing creates preference through thought leadership by making you a trusted source of information and education. You can also create preference through relationships, which are strengthened whenever your content entertains or helps your buyers. People are more likely to buy from companies with whom they have relationships. 
You’re totally right! I got my first iPhone this year and, while I do miss some features from Android, I tend to brag about what iPhone does better. That’s why I’d have liked more a different insight instead, quite in the same line as the one of that campaign: have you noticed how iPhone owners don’t call their phone ‘phone’ or ‘cellphone’ or ‘smartphone’? Only Android owners use those terms. iPhone owners instead tend to call their devices ‘iPhone’… LOL
The supply chain of digital content marketing mainly consists of commercial stakeholders and end-user stakeholders which represent content providers and distributors and customers separately.[34] In this process, distributors manage the interface between the publisher and the consumer, then distributors could identify the content that consumers need through external channels and implement marketing strategies. For instance, Library and document supply agencies as intermediaries can deliver the digital content of e-books, and e-journal articles to the users according to their search results through the electronic channels. Another example is when consumers pay for the acquisition of some MP3 downloads, search engines can be used to identify different music providers and smart agents can be used by consumers to search for multiple music provider sites. In a word, the digital content marketing process needs to be conducted at the business level and service experience level because when consumers are accessing digital content, their own experience depends on the complex network of relationships in the content marketing channels such as websites and videos. The consumers interact directly with distributors in the big supply chain through various digital products which have an important role in meeting the requirements of the consumers. The design and user experience of these channels directly decides the success of digital content marketing.[27]
Those scenarios might have sounded like a lot of work to you, especially when considered alongside marketing programs that provide more immediate gratification -- like list purchasing, PPC, or trade show marketing that deliver names and email addresses in mere minutes. Often, content marketing is used when businesses realize those programs are either ineffective, too expensive, not scalable, or all of the above. Here's what I mean, using the "infographic generator" example above for demonstrations.
Books. Like movies, people often think of books as selling themselves, but savvy marketers don’t sell books just to sell books, they sell books as marketing tools. Michael Port’s sales manual Book Yourself Solid is a great read for entrepreneurs, salespeople, and marketers, and while I’m sure Port enjoys selling his book, the book is a tool for driving customers to his coaching and speaking services. Although with self-publishing it’s easier than ever to publish a book, there is still the perception that it’s difficult and that only reputable professionals can publish a business book. Publish your own, and even if people don’t read it you can still use it as a form of content marketing every time you’re introduced as “Author of…”
I guess I’ve never had a real gig yet… I’ve written website content for clients many, many times. I’ve also had gigs writing SEO content. But I’ve never really truly had a copywriting gig yet. Thanks for this article. To be honest, I’ve only buzzed through it quickly just now (#MeWantsTShirt), but it actually looks really good and I plan to re-read it carefully, following all the helpful links (especially the ones on the copywriting resources… I really want to be good, no… GOODER, at the art of written persuasion), and bookmarking it. (By the way, offering a paid service to rewrite websites is brilliant. I’ve offered to review and improve websites from a CRO perspective… but I never thought of offering a “better copy” only approach. Nice!
A cool way to increase your value and income as a copy writer is to learn another language. In an economy that is both global and digital, companies need writers who can write copy fluently in different languages for web & landing pages, blogs, emails, white papers, video scripts, etc… I’m finally buckling down and learning Spanish and hope to market goods and services to businesses in Spanish speaking countries (and maybe realize my dream of retiring and living in Spain someday soon).

I have just started a business writing resumés and job applications and doing interview coaching. I got my first client through a friend at work who is also my hairdresser. I helped her with some job applications and she recommended me to a customer (cut, foils, blow dry!) who paid me $200 to write responses to selection criteria for a government job. It took me ages to do this but I learned a lot and it gave me the confidence to keep going.
Those scenarios might have sounded like a lot of work to you, especially when considered alongside marketing programs that provide more immediate gratification -- like list purchasing, PPC, or trade show marketing that deliver names and email addresses in mere minutes. Often, content marketing is used when businesses realize those programs are either ineffective, too expensive, not scalable, or all of the above. Here's what I mean, using the "infographic generator" example above for demonstrations.
Great stuff Neville! I love what you’ve posted here; I have been searching for information on freelance and copywriting for some time now. Everyone has done an awesome job posting on your site, it only motivates me to keep going. I’m aware of some of the obstacles and aware there will be more for me to cross, but its sites like this that encourage beginners, such as myself, to dive right into the writing world. You pointed out key points: “just start writing”, join groups that are already writing, and read material pertaining to writing. I only did one of the 3, read about copywriting, lol, I know what your thinking, “this guy must have JUST started”, yes, and thankfully, your site has opened a new portal for me. I’ll join a writing group or some writing groups after this post, and I’m taken your advice today by just start writing on your site. I know its a long way up the latter, but I’m determined to use my skills that has been repressed for sometime now. I actually have a great paying job, but, like most writers, I want more time for me; I spend entirely to much time doing someone else work making them rich, when I can use my own skills to make a decent living and have fun while doing it, its a no brainer for me now. Although, I know it will take dedication and consistency, which I know I have, I’m eager and filled with writer passion. Again, thanks to everyone and good luck to all, including myself. “Here we go”!
Problem: I need to create brand preference. Engaging content marketing creates preference through thought leadership by making you a trusted source of information and education. You can also create preference through relationships, which are strengthened whenever your content entertains or helps your buyers. People are more likely to buy from companies with whom they have relationships. 

Step 2: Understand their buyer’s journey. A buying journey maps a buyer’s decision-making process during a purchase and will help you determine what content you need. Different kinds of content appeal to different buyers in different stages of their journey. By mapping your buying stages, you’ll better understand the process buyers go through when considering your product or service. As a result, you’ll be able to develop a content strategy that speaks directly to buyers,  no matter what stage they’re in.

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